Why
Outsource?
Outsourcing
allows a firm to get the static out
of its operations making it better able to focus on growth, its
competitors and profitability. Four hundred and forty product
and service companies identified as the fastest growing in the
USA were recently surveyed by PricewatehouseCoopers. Revenue and
sales ranged from $1,000,000 to $50,000,000. Of the
businesses surveyed, those that outsource are growing faster,
larger and more profitably than the ones that do not:
*Businesses using
outside service providers grew their revenues by 23.3% compared
with 20.4% for non-outsourcers. A higher profitability profile
was another bonus: last year, 44% of outsourcers increased their
gross margin, versus 29% of non-outsourcers
.Of the CEO's
who outsource to save money, 39% claim they did so because outside
providers were more efficient and able to achieve economies; 29%
said outsourcing reduced and controlled operating costs; 23% saved
on benefits and administration; and 20% found it resulted in fewer
overhead investments freeing up more capital funds. (Only 6% said
they lost money by outsourcing.)*
Although
strategic outsourcing has long garnered respectability in England,
more progressive and prosperous countries in continental Europe,
only recently has it been viewed in North America as a cost-effective
alternative to in-house recruitment. Shrinking corporate budgets
and constituents demanding the most from every tax dollar have
forced both the private and the public sectors of North America
to rethink the way their Human Resources Departments operate.
*Price
Waterhouse Survey 2000